PIV Oregon Goes Live
Over the weekend, in addition to enjoying the great weather here at the beach, we launched a new website for Public Information Verification (PIV) Oregon. PIV provides background screening, pre-employment checks and other screening services. Some of the notable features of their new website are:
- Secure Screening Submissions – PIV deals almost exclusively with sensitive personal information, so security was on our minds during each phase of development. Every effort was made to ensure that all sensitive data is transmitted and stored securely. To communicate to their clients that their website can be trusted, we installed an Extended Validation SSL certificate, which provides 1024-bit encryption as well as triggering the “green bar of trust” in newer browsers.
- Paypal Integration – Looking for a background screening on yourself for a job or volunteer opportunity? Simply submit the request, review it for accuracy, and check out via Paypal and your request will be returned soon. It’s simple. It’s secure. It’s being used a lot already.
- Client Oriented – By researching and understanding how PIV’s corporate clients are using their website, we were able to design an incredibly intuitive interface to facilitate their needs. To accommodate these corporate clients, who submit many screening requests and are billed by invoice, we created an account management system that let’s corporate clients upload spreadsheets of requests. Where in the past submitting 100 screening request meant filling out an online form 100 times, we’ve made it so that submitting 100 or 1000 screening requests is as simple as submitting one request. So far, the response has been positive and PIV has gained a competitive edge over their competition.
- Streamlined Administration – Not only were we thinking about PIV’s clients during development, but we thought it was important to also consider how we can make PIV’s internal processes more streamlined. A simple interface allows PIV to easily find and organize screening requests, track the progress of requests, and conveniently export data for use in spreadsheets and reporting.
- Analytics & Goal Tracking – As with every website we build, PIV’s new site includes an enterprise-level analytics solution that can help them understand how their clients are using their website, and make improvements. By measuring how clients are traversing through the site, and specifically tracking conversion goals, we are able to work with PIV on an on-going basis to evaluate and improve upon their website.
We are excited to see the new PIV site launched, and have been extremely impressed with the positive feedback we have received and the number of people that have been using it on the first week. We are looking forward to a long relationship in the future as we help PIV to streamline and improve their business.
Published by Brian Getting on Thursday, April 23, 2009.
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